Meu esposo Michel Rivard teve suas malas extraviadas no dia 20/12/2018 e até agora a empresa não o ressarciu , vamos acionar a empresa na justiça. Nota zero pra KLM.

Tokyo (Narita) to Amsterdam - KLM business class! From Vip lounge to security and immigration all smooth transit with fast track! Location of lounge is right next to the departure gate, lounge is cozy and very comfortable with out being crowded, excellent snacks and beverages, the best part is the KLM business class! For sure the staff knows how to spoils you! Very comfortable seat (bed) excellent meal and beverages throughout the whole flight! One of the best flight attendant I have experienced until now, no distinction when I flew on economy class, all very attentive and always with big smiles! Onboard duty free is must! And of course KLM business class (alias First class!)

Empresa excelente. Atendimento exemplar e com muita qualidade. Aeronaves muito confortáveis em comparação a outras empresas do mesmo porte. Espero viajar mais vezes com a KLM. Vale a pena, recomendo!